South Atlanta Virtual Assistant

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About Us

Samadia Hamidullah is the owner of South Atlanta Virtual Assistant and is an Administrative Professional/Public Relations Engineer.  As an Administrative Professional, Samadia employs her mastery of office skills to demonstrate her ability to assume responsibility without direct supervision, exercise initiative and good judgment, and make decisions within the scope of her assigned authority.  And, as a Public Relations Engineer, Samadia uses all of her administrative and computer skills to make YOU look good, either on paper, or in your presentation.  Samadia has 17 years of experience as an Administrative Professional and Public Relations Engineer for high profile clients. 
 
Pledge Of Ethics

As a professional Virtual Assistant, I acknowledge and respect my ethical responsibilities to clients, colleagues, and myself. I agree to conduct myself responsibly with the highest degree of integrity and accountability. I will do no purposeful harm to myself, to those I partner with, or to the Virtual Assistance profession.
 
Industry Production Standards

As a client of SAVA, you are well served by a concept you may not know about, or understand – Industry Production Standards. In the industry, they are called “IPS.” IPS exists to protect you and save you money.

Learn more about IPS here.

Standards Of Excellence

  1. We are sensitive to cultural values and beliefs and celebrate diversity... accepting that the opinions and values of others are as valid as our own.
  2. We exemplify and exercise integrity, honesty, and due diligence while carrying out obligations to ourselves, our community, and our clients.
  3. We recognize our limitations and only provide services and/or use technologies based on our current level of competence. We will only offer professional information or advice that we are competent to assess. We will never knowingly give confidential or misleading information, and will act quickly to correct erroneous communications for which we are responsible.
  4. Our client's best interests are most important to us. Before entering any client relationships, we must be reasonably certain that we have the necessary competencies and resources for giving the kind of support that is needed or that may develop later, and that appropriate additional referral resources are available to us if we should need them to serve our client.
  5. At the beginning of any client relationship, we communicate clearly the terms of our working agreement and clarify the expectations of both parties.
  6. We do not use confidential information gained as a result of professional activities for personal benefit, and do not represent conflicting or competing interests, real or perceived, without written consent of those involved, given after a full disclosure of the facts.
  7. We inform clients of conditions that may limit my effectiveness.
  8. We only guarantee results that are within my power to deliver.
  9. We are accountable for the work we do, admit mistakes and correct them promptly.
  10. We keep sufficient records of our work, and client relationships in general. The physical records are our property. The information in the records is the property of the client. We protect the confidentiality and proprietary information of all clients and will not release information contained in their records without the consent of the client, or by court order. Confidentiality will be maintained with regard to the storage (physical and electronic) and disposal of records. All records must be made available to the client at the client's request.
  11. We accept full responsibility for work that we perform.
  12. We do not misuse the authority entrusted to us by clients.
  13. We do not take advantage of the lack of knowledge or inexperience on the part of others.
  14. We serve as an effective representative of our clients when called upon to do so and protect the interests of our clients at all times.
  15. We keep our personal and professional knowledge up-to-date and continue our education to insure that proper expertise is available when needed. We never misrepresent ourselves, our abilities, our experience, or our certification to anyone.
  16. We freely share our knowledge, skills and professional practices with other professional Virtual Assistants in order to forward community, and to build professional comprehension and mastery.
  17. We work to strengthen public understanding and acceptance of the Virtual Assistance industry.
  18. We shall not intentionally damage the professional reputation or practice of another Virtual Assistant, anyone in our professional community, or those with whom we do business.

Phone: (404) 713-1443 | Fax: (360) 230-5902 | E-mail: info@SAVirtualAssist.com